Mystery Tap case file

Shipping Policy

Shipping times vary by supplier, product type, destination, inventory, and carrier. Heavy whole-home systems may ship differently than smaller replacement filters or test kits.

Shipping estimates are not installation dates. Inspect shipments when they arrive and report damage promptly with photos.

Important: Mystery Tap Water Co. is currently preparing a lead-capture water report experience. Product availability, final pricing, shipping, installation, returns, and warranties must be confirmed before purchase or installation.

View the clues

What mystery is your tap giving you?

Evidence & claims

No guessing. No fake claims. No random filters.

We separate symptoms from verified causes.

We label what requires water testing.

We do not publish contaminant-reduction claims without product documentation.

We help you avoid buying a system that does not match your water problem.

Evidence note:

Designed to help reduce selected water issues when paired with compatible filters and proper installation. Water conditions vary. Testing is recommended before selecting a system. Certification status must be verified before publishing contaminant-reduction claims.

Start With a Water Report